What Every BODY Is Saying: Decoding Body Language
🇺🇸 English The FBI Agent Who Learned to Read People Before He Could Read Words In 1960, an eight-year-old Cuban boy arrived in the United States. He didn't speak a…
Made to Stick: Why Some Ideas Survive and Others Die
🇺🇸 English The Story Everyone Knows (But No One Lived) A friend of a friend goes to a bar. He meets an attractive stranger. She buys him a drink. He…
Just Listen: The Secret to Getting Through to Absolutely Anyone
🇺🇸 English The Psychiatrist Who Talks People Off Ledges — And What He Can Teach You About Communication Mark Goulston has talked people out of jumping off buildings. Literally. As…
Never Split the Difference: Negotiation Tactics from an FBI Hostage Negotiator
What a Former FBI Hostage Negotiator Can Teach You About Getting What You Want Picture this: it's 1998, and Chris Voss is on the phone with a bank robber who…